NFTF - Operationalizing Knowledge Management in an Army Service Component Command

This article is an account of the experience and initiative that drove major change in the U.S. Army South Knowledge Management (KM) program from 2017-19. This record of enhanced practices and procedures is based on both doctrine and best practices. Although compiled from the capabilities and requirements of a single unit, the insights and lessons have applicability across the force, certainly with other Army Service component commands.