14-10 Commander's Guide to Support Operations Among Weaponized Displaced Persons, Refugees, and Evacuees
PDF | Published 27 Aug 2014
The use of chemical and biological weapons on the battlefields of history is not a new phenomenon. Although this practice is contrary to international treaties and customs, it has not precluded the use of these weapons by state and non-state actors against military, political, or civilian targets. Chemical and biological weapons use during the Iran–Iraq war in the 1980s and the use of chemical weapons in Syria in 2013 demonstrate that our collective security is threatened by actors willing to defy the international community. The threat of chemical and biological weapons use is increased as these are relatively inexpensive to produce and can be delivered by a variety of methods, making them an asymmetric threat of catastrophic potential. The psychological, health, and logistical implications of displaced persons fleeing a real or perceived chemical, biological, radiological, nuclear, and enhanced conventional weapons (CBRNE) environment will create complex mission command and support requirements requiring innovative and agile responses.

12-21 Commander's Guide to Supporting Refugees and Internally Displaced Persons Handbook
PDF | Published 01 Sep 2012
This CALL Handbook is a compilation of ILE student papers from the DLRO course "Refugees and Displaced Persons in the Operational Environment."

11-33 - Establishing a Lessons Learned Program
PDF | Published 01 Jul 2011
For many years, the U.S. Army recognized the need to share information or lessons gained from training and actual combat operations. During World War II and the Korean War, the Army published "combat bulletins" in an attempt to share combat experiences with other Soldiers. During the Vietnam War, Army units published quarterly operational reports that made an effort to share lessons from combat operations. By doing this, units learned from the mistakes others made and were given an opportunity to avoid the same problems.

11-16 - Afghanistan Provincial Reconstruction Team Handbook
| Published 01 Feb 2011
This handbook is a guide to the Provincial Reconstruction Team (PRT) in Afghanistan. It contains part of the ISAF PRT Handbook as well as background information on each of the Provinces. There is also a chapter on the Tactical Conflict Assessment and Planning Framework currently used in Afghanistan.

11-07 Disaster Response Staff Officer's Handbook
PDF | Published 10 Dec 2010
Defense support to civil authorities (DSCA) within the U.S. is not a new mission for the military. Despite this, CALL collection and analysis teams (CAAT) routinely reveal observations that tactical units do not understand the restraints or constraints of the body of statutes, regulations, and presidential orders pertaining to responding to disasters and incidents at home.

11-03 Iraq Provincial Reconstruction Team Handbook
PDF | Published 10 Dec 2010
This handbook is a country specific guide for Provincial Reconstruction Teams in Iraq in the post surge environment.

10-39 Unit Commander’s Guide to Paying Agents Handbook
PDF | Published 20 Apr 2010
The United States Army Financial Management School (FMS) and the Center for Army Lessons Learned (CALL) partnered to produce a “how to” guide to assist unit commanders, their paying agents (PAs), and their field ordering officers (FOOs) meet their responsibilities in regard to paying for support to accomplish their unit’s missions. This handbook provides deployed unit commanders, their PAs, and their FOOs a reference guide on the procedures for obtaining funds and clearing funds.

10-19 Small-Unit Leaders Guide to the Command Supply Discipline
PDF | Published 11 Jan 2010
The Command Supply Discipline Program (CSDP) is a commander's program. This handbook addresses the CSDP every unit must establish and enforce.

10-10 - Agribusiness Development Teams (ADT) in Afghanistan Handbook
PDF | Published 02 Dec 2009
Agriculture accounts for 45 percent of Afghanistan's gross domestic product and is the main source of income for the Afghan economy. Over 80 percent of the Afghan population is involved in farming, herding, or both. However, decades of war, drought, and security challenges have devastated the country's agricultural sector, and the current level of U.S. government civilian support has been unable to keep pace with the tremendous need for assistance in this region. Revitalizing Afghanistan's agricultural sector is critical to building the government's capacity and to stabilizing the country.

10-02 Entry Training Spouses Handbook
PDF | Published 01 Oct 2009
This handbook is intended to help new Initial Entry Training cadre spouses get oriented to their Soldier's new assignment, the new responsibilities of their cadre member, and to provide advice on preparing for the IET environment.

09-48 Developing a Performance Work Statment in a Deployed Environment Handbook
PDF | Published 11 Sep 2009
This handbook contains a summary of how to write a Performance Work Statement (PWS), an action frequently required of Contingency Contracting Officers when deployed. Army reliance on contracts for equipment, supplies, and services has significantly increased in recent years. Most contracts are not huge multi-million dollar programs, but instead generally small "micro purchases" used by units to meet one time, immediate needs. This handbook serves as a ready reference to assist in writing clear, simple, concise, and legally enforceable PWS.

09-16 The Battlefield Field Ordering Officer & Pay Agent Handbook
PDF | Published 31 Jul 2009
This first edition of the Battlefield Field Ordering Officer and Paying Agent Handbook contains a summary of acquisition policies, procedures, and managerial skills field ordering officers (FOOs)* and paying agents frequently require in deployed environments. FOOs and paying agents operating in deployed environments face realities not found in operations in the continental United States.



CALL Insider Newsletter Mar-Apr 2016
PDF | Published 13 May 2016
Welcome to the March/April 2016 edition of the CALL Insider Newsletter. During the past two months, CALL analysts participated in multiple collections and training events including U.S. Army Central’s (USARCENT) Lucky Warrior 16 exercise and the Mission Command Training Program’s (MCTP) warfighter (WfX) 16-4 exercise collection. This edition highlights CALL’s support to the Joint Multinational Training Group-Ukraine (JMTG-U) and to the institutional Army in various educational settings. We are also pleased to feature the newly signed Army Regulation (AR) 11-33, which codifies the Army’s and commanders’ roles in the Army Lessons Learned Program (ALLP).

CALL Insider Newsletter Jan-Feb 2016
PDF | Published 30 Mar 2016
Welcome to the January/February 2016 edition of the CALL Insider Newsletter. CALL recently participated in several collections both at the Combat Training Centers (CTCs) and at 1ID and 4ID home-station training (HST) events. This edition highlights some of these collection efforts, the newest CALL publications, our work with the JMTG Ukraine, and our support to the 25th Combat Aviation Brigade (CAB) on lessons and best practices collected during the TRADOC assessment in the Ukraine.

16-08: Decisive Action Training Environment at the JRTC, Volume XI
PDF | Published 17 Feb 2016
The shift to a decisive action training environment (DATE) challenges the sustainment warfighting function (WfF) in a manner that few sustainers have seen before. “Fighting a moving fight instead of fighting the move” describes the challenge a DATE presents to the movement and maneuver and mission command WfFs. For the sustainment WfF, this challenge becomes “sustaining the moving fight while moving the sustainment capacity.” This newsletter examines that challenge in detail. We hope the information in this newsletter will provide you with the realization that DATE sustainment means the sustainer must be three mental steps ahead of the maneuver leader to successfully support a DATE operation.

CALL Insider Newsletter Nov-Dec 2015
PDF | Published 22 Jan 2016
Welcome to the November/December edition of the CALL Insider Newsletter. During the past two months, CALL analysts participated in several collections, conferences, and training events, some of which are highlighted in this edition. CALL continued to support the Joint Multinational Training Group-Ukraine with analysts and reach-back. You can read more on this topic, and find where to get the latest reports straight from Ukraine, in this newsletter.

CALL Insider Newsletter Sep - Oct 2015
PDF | Published 30 Nov 2015
Welcome to the Fall 2015 edition of the CALL Insider Newsletter. CALL continues to collaborate with U.S. Army forces, allies, and unified action partners to garner insights, lessons, and best practices in support of you the Warfighter.

CALL Insider 30th Anniversary Special Edition Newsletter
PDF | Published 02 Nov 2015

The new logo reflects CALL’s 30 years of service in support of the warfighter. CALL was established on 01 AUG 1985 by the 30th Chief of Staff of the Army, GEN John A. Wickham Jr., in recognition of the need to collect lessons from training and combat operations and to share them across the Army.

In the beginning years of our existence, CALL primarily collected and produced analog (paper) products related to home station training and unit rotations featuring force-on-force engagements at the maneuver Combat Training Centers. It was not long thereafter that we proved our mettle in combat operations, as CALL supported Operation Just Cause in 1989 and Operations Desert Shield and Desert Storm in the early 1990s. As technology evolved, so did CALL. In the early portion of the 2000 decade, CALL established public, NIPR, and SIPR websites, posting digital products, while continuing to push paper products to the field. We have continued to identify, collect, analyze, disseminate, and archive lessons and best practices from Operations Iraqi Freedom and Enduring Freedom in the past decade-plus and for numerous other operations, including peacekeeping efforts in Bosnia-Herzegovina and humanitarian assistance at home (i.e., Hurricane Katrina) and around the globe (i.e., Operation United Assistance to combat the Ebola virus).

Many things have changed in the past three decades, but one item has remained constant: It is this organization’s dedication to support troops, leaders, and units to help maintain global situational awareness in order to share knowledge and facilitate the Army’s and unified action partners’ adaptation to win wars — now, Force 2025, and beyond.

CALL Insider Newsletter July-Aug 2015
PDF | Published 28 Oct 2015

On 01 AUG 2015, CALL celebrated its 30th anniversary of providing lessons and best practices to the U.S. Army and our unified action partners.

CALL Insider Newsletter May-June 2015
PDF | Published 22 Jul 2015
CALL Insider Newsletter May-June 2015

15-09 Operation United Assistance - Setting the Theater: Creating Conditions for Success in West Africa
PDF | Published 01 Jun 2015
Not since World War II has the U.S. military been required to set the theater in Africa. But even more impressive than the empirical accomplishments are the resiliency demonstrated by the people of Liberia in taking the fight to the enemy and the hope which U.S. and international organizations brought to these wonderful people. This publication represents USARAF's efforts to share lessons from OUA. The common thread is a need to foster the capabilities resulting from innovative leadership and adaptive organizations.

CALL Insider March - April 2015
PDF | Published 20 May 2015
CALL continues to support you—the Warfighter—as we execute our Army’s mission. Together we move forward capitalizing on our best practices and learning from our lessons while deployed and at homestation. At CALL we continue to expand our focus from not only the tactical level of war but across the full spectrum. We have reached out to the ASCCs to see how we can best support them and YOU as your units deploy forward into their theaters of operation. Some of those highlights are captured in this newsletter as well updates from the training centers, recent publications that are available (hardcopy and digital), and our upcoming work on multinational interoperability.

CALL Insider December 2014
PDF | Published 15 Dec 2014
Greetings from the Army’s premier lessons learned center at Fort Leavenworth, Kan. CALL has published its Fiscal Year 2015 Collection Plan, which outlines the focus areas CALL will be looking at during the next fiscal year. In this edition of the CALL Newsletter, we would like to highlight our support to Operation United Assistance. CALL is developing push packages to assist units in operations or training exercises, and we have included a summary of this effort in this newsletter. We have also included a summary of our recent lessons learned seminar for the Georgian Armed Forces.


News from the Front

NFTF: Emergency Deployment Readiness Exercise (EDRE) 366th CBRN Company
PDF | Published 01 Apr 2016
The CENTCOM Theater area of responsibility (AOR) has one forward deployed Chemical, Biological, Radiological and Nuclear (CBRN) Company. The 366th CBRN Company (Maneuver Support) is located at Camp Arifjan, Kuwait and assigned to ARCENT. The 366th mission is to provide CBRNE response capability to sea and air ports of deployment in the CENTCOM AOR; including contingency response to the Levant providing hazard intelligence, monitoring, and surveillance capability of CBRN agents and Toxic Industrial Chemicals/Materials (TICs/TIMs) in support of CENTCOM’s Concept Plans (CONPLANs), and bilateral agreements with countries in the AOR. The Soldiers of the 366th CBRN used this Emergency Deployment Readiness Exercise (EDRE) to practice and refine their techniques for emergency deployment via air lift within the theater of operation.

NFTF: U.S./Kenyan Marine Operations and Maintenance Seminar
PDF | Published 02 Mar 2016
In January 2016 the Combined Joint Task Force - Horn of Africa (CJTF-HOA) invited members of the Kenyan Navy to Camp Lemonnier, Djibouti for a seminar focused on tactical operations and maintenance techniques. Hosting the Kenyan Navy was the Coastal Riverine Squadron 10 (FWD) and members of the Fusion Action Cell and D/403rd Civil Affairs. The event proved beneficial for both sides. Expertise and knowledge was exchanged with each side learning from each other and laid the ground work for future engagements.

NFTF OPERATION DEEP BLUE 74th Engineer Dive Detachment
PDF | Published 14 Jan 2016
The United States (U.S.) Army recognizes that controlling inland waterways and ports is vitally important in the contemporary military environment. For this reason, the U.S. Army established Engineer Dive units during World War II. Since then, U.S. Army Engineer Divers have served in every major U.S. conflict and fulfilled the role of providing underwater reconnaissance, demolition, and salvage for the U.S. Army. The 74th Engineer Dive Detachment is currently deployed to Camp PATRIOT, Kuwait in support of U.S. Army Central Command (USARCENT) under the Brigade Special Troops Battalion (BTSB), as part of Area Support Group (ASG) Kuwait. The two main focuses of the 74th Engineer Dive Detachment are Anti-terrorism Force Protection (ATFP) and Vessel Husbandry. ATFP involves diving to clear vessel berthing slots of obstacles, obstructions, and potential threats. Vessel husbandry includes conducting maintenance and repairs to vessels from all the services.

NFTF 185th Theater Aviation Brigade (TAB) Search and Rescue Exercise (SAREX): Leveraging All Assets to Benefit Training
PDF | Published 14 Jan 2016
The Army’s experience in littoral areas with over the water operations in continues to grow as part of the Army’s goal to build its expeditionary capabilities. The 185th Theater Aviation Brigade (TAB) deployed to Camp BUEHRING, Kuwait in support of Operation SPARTAN SHIELD. Given the operational environment (OE) of the 185th TAB, they saw a need to develop and refine the techniques for Personnel Recovery (PR) in a maritime scenario. The TAB needed a means to practice these techniques as they developed them. They also needed an opportunity to learn and train on the survival equipment used in open water survival. The 185th TAB had conducted numerous land PR exercises in the past, and their aircrews trained extensively for ditching into a body of water. However, the brigade had not previously conducted a PR exercise in an open “blue water” environment. This SAREX was developed to test the TAB ability to conduct PR with aircrews ditching in the ocean, both with US forces and with coalition (Kuwait) forces in support.


Other Products

16-05: 101st Airborne Division Operation United Assistance IIR
PDF | Published 08 Dec 2015
This report provides a summary of insights, lessons, and best practices collected from the Commander and staff of the 101st Air Assault Division and the staff of the 101st Sustainment Brigade during the Umbrella Week collection following their return from Operation United Assistance (OUA). The division transitioned to JFC-OUA and led a five-month deployment to Liberia in support of the U.S. Agency for International Development-led mission to fight the spread of the Ebola virus in western Africa.

16-01 USACE Overseas Contingency Operations Playbook
PDF | Published 20 Oct 2015

The United States Corps of Engineers (USACE) Overseas Contingency Operations Playbook provides lessons learned from more than 10 years serving in Iraq and Afghanistan. The playbook's purpose is to capture leaders' significant experiences, observations, issues and perceptions; to share and institutionalize these insights within USACE, the Engineer Regiment, and the Department of the Army to provide a tool for operating effectively in future contingency operations.

15-16 Operation United Assistance Report for Follow-On Forces
PDF | Published 24 Sep 2015

Humanitarian assistance and disaster relief operations are not new to the Army and the Department of Defense (DOD). We gained experience from Hurricane Katrina in 2005 and the 2010 Haiti earthquake. In the response to the Ebola outbreak in West Africa, President Barack Obama announced Operation United Assistance in September 2014, allowing the military to support the United States Agency for International Development. This was the largest role the military had assumed in combating the spread of a disease or virus. The fight against Ebola was on.

The DOD made critical contributions to the fight against the Ebola virus disease outbreak in West Africa. Chief among these was bringing expertise in mission command, logistics, and engineering to assist in quickly getting health workers and medical supplies into West Africa. This Center for Army Lessons Learned bulletin is the result of many interviews and data collection activities with the U.S. Army Africa (USARAF) staff. It is not meant to be totally comprehensive, but rather to serve as a quick and easy-to-read guide for follow-on units focusing on selected key areas.

15-14 Combined Joint Task Force Horn of Africa (CJTF-HOA) Observation Report
PDF | Published 11 Aug 2015
At the request of the Commander, CJTF Horn of Africa (HOA), the Center for Army Lessons Learned (CALL) planned and conducted a collection with key members of the CJTF staff from 31 Oct 14 to 7 Nov 14. This report focuses on the following areas and reflects the lessons and best practices in the CJTF at the time of collection: Mission Command, CJTF Sourcing and Manning, CJTF-HOA Staff Reorganization, Fusion Action Cells (FAC), Information Sharing with Partner Nations, Foreign Liaison Officers, Relationships and Enabling United Action Partners, SOF and GPF Interdependence, Staff Judge Advocate, Regionally Aligned Force (RAF), Counter IED, East African Response Force (EARF), and Civil Affairs