15-02 Leader's Guide to Team Building Handbook
PDF | Published 04 Feb 2015
The Leader's Guide to Team Building handbook provides lessons and best practices ("a way") to rapidly build and effectively employ cross-boundary teams that are highly competent both in making and executing decisions and in learning and adapting together. It helps the team gain common understanding of the situation and requirements and quickly reach a higher level of performance.

15-01 Command Deployment Discipline Handbook
PDF | Published 08 Dec 2014
The Command Deployment Discipline Program (CDDP) is a commander’s tool designed to enhance unit deployment readiness. This handbook is a combination of doctrinal and regulatory tasks that address Army standards, fundamentally focused on equipment movement and associated tasks from division to company level, to include installation tasks.

14-10 Commander's Guide to Support Operations Among Weaponized Displaced Persons, Refugees, and Evacuees
PDF | Published 27 Aug 2014
The use of chemical and biological weapons on the battlefields of history is not a new phenomenon. Although this practice is contrary to international treaties and customs, it has not precluded the use of these weapons by state and non-state actors against military, political, or civilian targets. Chemical and biological weapons use during the Iran–Iraq war in the 1980s and the use of chemical weapons in Syria in 2013 demonstrate that our collective security is threatened by actors willing to defy the international community. The threat of chemical and biological weapons use is increased as these are relatively inexpensive to produce and can be delivered by a variety of methods, making them an asymmetric threat of catastrophic potential. The psychological, health, and logistical implications of displaced persons fleeing a real or perceived chemical, biological, radiological, nuclear, and enhanced conventional weapons (CBRNE) environment will create complex mission command and support requirements requiring innovative and agile responses.

12-21 Commander's Guide to Supporting Refugees and Internally Displaced Persons Handbook
PDF | Published 01 Sep 2012
This CALL Handbook is a compilation of ILE student papers from the DLRO course "Refugees and Displaced Persons in the Operational Environment."

11-33 - Establishing a Lessons Learned Program
PDF | Published 01 Jul 2011
For many years, the U.S. Army recognized the need to share information or lessons gained from training and actual combat operations. During World War II and the Korean War, the Army published "combat bulletins" in an attempt to share combat experiences with other Soldiers. During the Vietnam War, Army units published quarterly operational reports that made an effort to share lessons from combat operations. By doing this, units learned from the mistakes others made and were given an opportunity to avoid the same problems.

11-16 - Afghanistan Provincial Reconstruction Team Handbook
| Published 01 Feb 2011
This handbook is a guide to the Provincial Reconstruction Team (PRT) in Afghanistan. It contains part of the ISAF PRT Handbook as well as background information on each of the Provinces. There is also a chapter on the Tactical Conflict Assessment and Planning Framework currently used in Afghanistan.

11-07 Disaster Response Staff Officer's Handbook
PDF | Published 10 Dec 2010
Defense support to civil authorities (DSCA) within the U.S. is not a new mission for the military. Despite this, CALL collection and analysis teams (CAAT) routinely reveal observations that tactical units do not understand the restraints or constraints of the body of statutes, regulations, and presidential orders pertaining to responding to disasters and incidents at home.

11-03 Iraq Provincial Reconstruction Team Handbook
PDF | Published 10 Dec 2010
This handbook is a country specific guide for Provincial Reconstruction Teams in Iraq in the post surge environment.

10-39 Unit Commander’s Guide to Paying Agents Handbook
PDF | Published 20 Apr 2010
The United States Army Financial Management School (FMS) and the Center for Army Lessons Learned (CALL) partnered to produce a “how to” guide to assist unit commanders, their paying agents (PAs), and their field ordering officers (FOOs) meet their responsibilities in regard to paying for support to accomplish their unit’s missions. This handbook provides deployed unit commanders, their PAs, and their FOOs a reference guide on the procedures for obtaining funds and clearing funds.

10-19 Small-Unit Leaders Guide to the Command Supply Discipline
PDF | Published 11 Jan 2010
The Command Supply Discipline Program (CSDP) is a commander's program. This handbook addresses the CSDP every unit must establish and enforce.

10-10 - Agribusiness Development Teams (ADT) in Afghanistan Handbook
PDF | Published 02 Dec 2009
Agriculture accounts for 45 percent of Afghanistan's gross domestic product and is the main source of income for the Afghan economy. Over 80 percent of the Afghan population is involved in farming, herding, or both. However, decades of war, drought, and security challenges have devastated the country's agricultural sector, and the current level of U.S. government civilian support has been unable to keep pace with the tremendous need for assistance in this region. Revitalizing Afghanistan's agricultural sector is critical to building the government's capacity and to stabilizing the country.

10-02 Entry Training Spouses Handbook
PDF | Published 01 Oct 2009
This handbook is intended to help new Initial Entry Training cadre spouses get oriented to their Soldier's new assignment, the new responsibilities of their cadre member, and to provide advice on preparing for the IET environment.



16-29 - DATE at the JMRC Vol. III: Multinational Interoperability Newsletter
PDF | Published 26 Sep 2016
The tactical lessons in multinational interoperability contained in this newsletter are not unique to the NATO alliance but are, however, transcendent to any situation in which a military coalition of nations must form, build a cohesive team, and operate seamlessly against a common enemy at the tactical level of warfare. This newsletter's collection of articles is intended to supplement and reinforce those lessons described in our publication of the Multinational Interoperability Reference Guide (CALL Handbook 16-18). Thus, the goal is to provide tactical-level insights and lessons gleaned from numerous multinational exercises that military leaders can use to logically approach the complexities of interoperability in multinational environments.

16-24: DATE at the JRTC, Volume XIII Newsletter
PDF | Published 23 Aug 2016
This newsletter looks at the manner, method, objectives, and results of collective training for warfare in the 21st century. It addresses ways to achieve unity of effort on a complex battlefield with numerous players, each with their own mission. Unity of effort is of paramount importance for success. It requires direct attention by the senior Army commander to move disparate organizations not under his control in the same direction to achieve complementary results to a common objective. A quote within this publication effectively describes this, "There was a shared vision of a solution to the challenges ahead, there was a common understanding of counterpart priorities and, most importantly, there was a trust and respect for one another that had grown."

CALL Insider Newsletter Mar-Apr 2016
PDF | Published 13 May 2016
Welcome to the March/April 2016 edition of the CALL Insider Newsletter. During the past two months, CALL analysts participated in multiple collections and training events including U.S. Army Central’s (USARCENT) Lucky Warrior 16 exercise and the Mission Command Training Program’s (MCTP) warfighter (WfX) 16-4 exercise collection. This edition highlights CALL’s support to the Joint Multinational Training Group-Ukraine (JMTG-U) and to the institutional Army in various educational settings. We are also pleased to feature the newly signed Army Regulation (AR) 11-33, which codifies the Army’s and commanders’ roles in the Army Lessons Learned Program (ALLP).

CALL Insider Newsletter Jan-Feb 2016
PDF | Published 30 Mar 2016
Welcome to the January/February 2016 edition of the CALL Insider Newsletter. CALL recently participated in several collections both at the Combat Training Centers (CTCs) and at 1ID and 4ID home-station training (HST) events. This edition highlights some of these collection efforts, the newest CALL publications, our work with the JMTG Ukraine, and our support to the 25th Combat Aviation Brigade (CAB) on lessons and best practices collected during the TRADOC assessment in the Ukraine.

16-08: Decisive Action Training Environment at the JRTC, Volume XI
PDF | Published 17 Feb 2016
The shift to a decisive action training environment (DATE) challenges the sustainment warfighting function (WfF) in a manner that few sustainers have seen before. “Fighting a moving fight instead of fighting the move” describes the challenge a DATE presents to the movement and maneuver and mission command WfFs. For the sustainment WfF, this challenge becomes “sustaining the moving fight while moving the sustainment capacity.” This newsletter examines that challenge in detail. We hope the information in this newsletter will provide you with the realization that DATE sustainment means the sustainer must be three mental steps ahead of the maneuver leader to successfully support a DATE operation.

CALL Insider Newsletter Nov-Dec 2015
PDF | Published 22 Jan 2016
Welcome to the November/December edition of the CALL Insider Newsletter. During the past two months, CALL analysts participated in several collections, conferences, and training events, some of which are highlighted in this edition. CALL continued to support the Joint Multinational Training Group-Ukraine with analysts and reach-back. You can read more on this topic, and find where to get the latest reports straight from Ukraine, in this newsletter.

CALL Insider Newsletter Sep - Oct 2015
PDF | Published 30 Nov 2015
Welcome to the Fall 2015 edition of the CALL Insider Newsletter. CALL continues to collaborate with U.S. Army forces, allies, and unified action partners to garner insights, lessons, and best practices in support of you the Warfighter.

CALL Insider 30th Anniversary Special Edition Newsletter
PDF | Published 02 Nov 2015

The new logo reflects CALL’s 30 years of service in support of the warfighter. CALL was established on 01 AUG 1985 by the 30th Chief of Staff of the Army, GEN John A. Wickham Jr., in recognition of the need to collect lessons from training and combat operations and to share them across the Army.

In the beginning years of our existence, CALL primarily collected and produced analog (paper) products related to home station training and unit rotations featuring force-on-force engagements at the maneuver Combat Training Centers. It was not long thereafter that we proved our mettle in combat operations, as CALL supported Operation Just Cause in 1989 and Operations Desert Shield and Desert Storm in the early 1990s. As technology evolved, so did CALL. In the early portion of the 2000 decade, CALL established public, NIPR, and SIPR websites, posting digital products, while continuing to push paper products to the field. We have continued to identify, collect, analyze, disseminate, and archive lessons and best practices from Operations Iraqi Freedom and Enduring Freedom in the past decade-plus and for numerous other operations, including peacekeeping efforts in Bosnia-Herzegovina and humanitarian assistance at home (i.e., Hurricane Katrina) and around the globe (i.e., Operation United Assistance to combat the Ebola virus).

Many things have changed in the past three decades, but one item has remained constant: It is this organization’s dedication to support troops, leaders, and units to help maintain global situational awareness in order to share knowledge and facilitate the Army’s and unified action partners’ adaptation to win wars — now, Force 2025, and beyond.

CALL Insider Newsletter July-Aug 2015
PDF | Published 28 Oct 2015

On 01 AUG 2015, CALL celebrated its 30th anniversary of providing lessons and best practices to the U.S. Army and our unified action partners.

CALL Insider Newsletter May-June 2015
PDF | Published 22 Jul 2015
CALL Insider Newsletter May-June 2015

15-09 Operation United Assistance - Setting the Theater: Creating Conditions for Success in West Africa
PDF | Published 01 Jun 2015
Not since World War II has the U.S. military been required to set the theater in Africa. But even more impressive than the empirical accomplishments are the resiliency demonstrated by the people of Liberia in taking the fight to the enemy and the hope which U.S. and international organizations brought to these wonderful people. This publication represents USARAF's efforts to share lessons from OUA. The common thread is a need to foster the capabilities resulting from innovative leadership and adaptive organizations.

CALL Insider March - April 2015
PDF | Published 20 May 2015
CALL continues to support you—the Warfighter—as we execute our Army’s mission. Together we move forward capitalizing on our best practices and learning from our lessons while deployed and at homestation. At CALL we continue to expand our focus from not only the tactical level of war but across the full spectrum. We have reached out to the ASCCs to see how we can best support them and YOU as your units deploy forward into their theaters of operation. Some of those highlights are captured in this newsletter as well updates from the training centers, recent publications that are available (hardcopy and digital), and our upcoming work on multinational interoperability.


News from the Front

NFTF: Knowledge Management in CJTF-OIR
PDF | Published 03 May 2017
This News From The Front discusses how the III Corps addressed gaps in the knowledge management process within the CJTF. It illustrates some practical steps to address sharing of information in a combined joint headquarters that maybe adopted by knowledge managers and leaders in similar situations.

NEWS FROM THE FRONT - African Horizons
PDF | Published 25 Apr 2017
NEWS FROM THE FRONT - African Horizons: Planning and Engaging in Security Cooperation across the three horizons; Partnerships, Time and Scale.

African Horizons is U.S. Army Africa's (USARAF) innovative approach to synchronizing Army activities over time to achieve strategic objectives. It links bilateral security cooperation (SC) activities with key influencers to achieve regional effects that build toward continental security in Africa. African Horizons was designed to increase the efficacy of USARAF as a theater army, improve readiness of both U.S. and African army forces through relevant and demanding training in austere environments, and expand the global land power network in Africa.

NFTF - Best Practice: The Mounted Combined Arms Rehearsal
PDF | Published 30 Jan 2017
The mounted combined arms rehearsal (CAR) adds value to the traditional terrain model CAR and provides the additional benefit of exercising the Mission Command systems that will be used to conduct the operation.

NFTF: The Role of Religion in Columbia's Reconciliation
PDF | Published 15 Dec 2016
As the decades-long conflict between the Colombian military and the Fuerzas Armadas Revolucionarias de Colombia (FARC) comes to an end, the reconciliation process between these two warring factions presents a multitude of challenges. As Colombia’s national government attempts to expand its reach from urban areas into vast swaths of previously ungoverned rural territory, military, law enforcement and social services personnel will encounter a newly minted demilitarized zone populated by indigenous peoples suffering from illiteracy, poverty and the ravages of civil war. The end of the Colombian conflict instantly presents new priorities for national and regional leaders including the creation of infrastructure, the establishment of law and order, and the reintegration of rebel warriors into Colombian society.

NFTF - The Sacramental Staff Officer
PDF | Published 15 Dec 2016
I have been blessed to read many pages from the metaphorical book that Saint Augustine describes in the above quote. Most recently I accompanied an Army South contingent of approximately 40 personnel to Santiago, Chile to participate as part of the Combined Forces Land Component Commander (CFLCC) element of the multinational exercise, PANAMAX, from 24 July to 7 August 2016. My mission included providing religious support to Army South personnel and, just as importantly, establishing a productive working relationship with a Chilean Army Chaplain to advise the Commander and respond to injects involving religious support at the CFLCC level.

NFTF - The Role of the NCO Inside the BCT Command Post
PDF | Published 28 Nov 2016
An NCO's role in a command post is truly no different than his or her role at the tactical level. NCO's organize Soldiers for the mission by creating a battle roster that reflects the Soldiers and equipment assigned. NCO's identify the training that needs to be conducted in each of the categories of a command post and create teams responsible for specific tasks that support the overall collective tasks of establishing the command post. NCO's create processes that support efficiency, both in the establishment and during operations of the command post, and then we rehearse those processes until they become as familiar as a battle drill. This is an NCO's role in a command post, the same role we have executed since the days of the blue book and the same duties and responsibilities we executed in those all too familiar company teams. It is our job to master those fundamentals of command post operations in order to bring the brigade combat team closer to mastering the fundamentals of combined arms maneuver.

NFTF: Combat Trains Command Post (CTCP) Operations
PDF | Published 28 Oct 2016
Support for reconnaissance operations is the inherent responsibility of the combat trains command post (CTCP). The CTCP is charged with maintaining the momentum of the operation through supporting the maneuver plan. The squadron’s success is contingent on a CTCPs ability to resource and maintain the squadron’s three reconnaissance troops through a task organization inclusive of logistical, administrative, and maintenance functions.

News From The Front: Rapid Equipping Force Expeditionary Camp - ERBIL
PDF | Published 24 Oct 2016

When it comes to providing comfortable living spaces for deployed Soldiers, rigid-wall shelters are a very particle solution when building the force base camp. Each rigid-wall shelter can house 10 Soldiers and be set up in less than 15 minutes by four people. Once they are up and running, the camps require little maintenance.

The Rapid Equipping Force provided rigid wall shelters to the Force Provider Camp – Erbil. This News From The Front covers the Lessons Learned while constructing the camp.

News From the Front: Security Cooperation in Africa
PDF | Published 24 Oct 2016

This News From the Front (NFTF) shares the story of U.S. Army Africa (USARAF) and highlights some of the creative ways it accomplishes its security cooperation goals on the continent. To that end, this NFTF addresses:
  • Key USARAF insights on security cooperation in Africa.
  • The African Land Forces Summit (ALFS).
  • An interview with the USARAF Commanding General.

NFTF CJTF-OIR Future Operations Synchronization Board
PDF | Published 31 May 2016
Combined Joint Task Force – Operation Inherent Resolve (CJTF-OIR) conducts the Future Operations Synchronization Board (FOSB) weekly in order to develop the weight of effort for CJTF- OIR future operations. The function of the FOSB is to allow the CJTF-OIR CJ3 (Combined-Joint Operations Officer) to synchronize operations and support to operations throughout the Combined Joint Operations Area (CJOA) for the short-medium timeframe.

NFTF: Emergency Deployment Readiness Exercise (EDRE) 366th CBRN Company
PDF | Published 01 Apr 2016
The CENTCOM Theater area of responsibility (AOR) has one forward deployed Chemical, Biological, Radiological and Nuclear (CBRN) Company. The 366th CBRN Company (Maneuver Support) is located at Camp Arifjan, Kuwait and assigned to ARCENT. The 366th mission is to provide CBRNE response capability to sea and air ports of deployment in the CENTCOM AOR; including contingency response to the Levant providing hazard intelligence, monitoring, and surveillance capability of CBRN agents and Toxic Industrial Chemicals/Materials (TICs/TIMs) in support of CENTCOM’s Concept Plans (CONPLANs), and bilateral agreements with countries in the AOR. The Soldiers of the 366th CBRN used this Emergency Deployment Readiness Exercise (EDRE) to practice and refine their techniques for emergency deployment via air lift within the theater of operation.

NFTF: U.S./Kenyan Marine Operations and Maintenance Seminar
PDF | Published 02 Mar 2016
In January 2016 the Combined Joint Task Force - Horn of Africa (CJTF-HOA) invited members of the Kenyan Navy to Camp Lemonnier, Djibouti for a seminar focused on tactical operations and maintenance techniques. Hosting the Kenyan Navy was the Coastal Riverine Squadron 10 (FWD) and members of the Fusion Action Cell and D/403rd Civil Affairs. The event proved beneficial for both sides. Expertise and knowledge was exchanged with each side learning from each other and laid the ground work for future engagements.


Other Products

16-20 U.S. Army Medical Contingent to Task Force Forager
PDF | Published 19 Jul 2016
Global health engagements conducted in the Pacific theater by a U.S. Army medical task force are an example of the U.S. Army's continuous commitment and resolve to the security and stability of the Indonesia-Asia-Pacific region. The U.S. Army invested significantly in the rebalance to the Pacific, and Army medicine did its part with collaboration and participation in Pacific Partnership 2015 (PP15), a U.S. Navy-led multinational humanitarian assistance and disaster relief preparedness mission, conducted May through August 2015.

16-19 CJTF - Horn of Africa: From Crisis Action to Campaigning Special Study
PDF | Published 08 Jul 2016
CJTF-HOA was established at Camp Lejeune, NC, in October 2002 in response to the September 11 attacks. The organization was formed around the 2nd Marine Division Headquarters, with the intent of identifying and destroying terror cells and violent extremist organizations in the region. This special study examines a significant shift in CJTFHOA’s focus: the transition from a short-term crisis, action-focused organization to a long-term campaigning headquarters. The shift is the result of a tremendous amount of blood, sweat, and tears by the men and women of CJTF-HOA in coordination with the USAFRICOM staff, the Service components, and our regional embassies.

Home Station Training Dec 2015 – May 2016 Initial Impressions Report
PDF | Published 07 Jul 2016
This report provides a summary of the observations from three Center for Army Lessons Learned (CALL) collection events concerning Home Station Training (HST) from December 2015 - February 2016. The collection team interviewed a total of over 250 Soldiers and Leaders from one Corps Headquarters, two Division Headquarters, three Brigade Combat Teams, and seventeen Battalions/Squadrons. This collection report includes analysis from the I CORPS Stryker Assessment dated January 2016. This report has been sanitized to remove unit identification.

Civilian Casualty (CIVCAS) Prevention GTA 90-01-039
PDF | Published 24 May 2016
GTA 90-01-039, CIVCAS Prevention smartcard provides lessons, best practices, and consequence management steps to mitigate civilian loss of life and property (collateral damage) during the conduct of military operations. The May 2016 supersedes the previous version, entitled "Afghanistan Civilian Casualty Prevention," May 2012.

16-09: Security Cooperation Lessons and Best Practices Bulletin
PDF | Published 09 Mar 2016
The routine military and interagency security cooperation (SC) activities the U.S. Army performs to deter potential adversaries and solidify our relationships with allies and partners are often described as shaping activities. Shaping the security environment is a cost-effective way to ensure peace and stability and prevent conflict. Our relationships with international partners are essential to protecting the national security interests of the United States and our allies. By helping to build the capacity and interoperability of our partners, the Army contributes to a more secure world.

16-10: ARCENT Transition to Combined Joint Task Force - Operation Inherent Resolve
PDF | Published 09 Mar 2016

In June 2014, CENTCOM instructed the US Army Central Headquarters to form the core of a Joint Forces Land Component Command (JFLCC), and with the addition of coalition forces, to a Coalition Forces Land Component Command (CFLCC) to conduct limited operation against Daesh (aka ISIL). As the operations against Daesh required full joint integration, CENTCOM ordered the transition of the CFLCC a CJTF, eventually becoming the Combined Joint Task Force-Operation Inherent Resolve (CJTF-OIR).

Soon after they handed over the CJTF responsibilities, ARCENT contacted the Mission Command Center of Excellence (MC CoE) with a request for a Center for Army Lessons Learned (CALL) collection team to document ARCENT Headquarters’ experience as they worked through the ASCC-CFLCC-CJTF transition, concluding with their operating as a CJTF. This Initial Impressions Report (IIR) is the collection of lessons, best practices, and insights based on the ARCENT Commander and his staff in transitioning from an ASCC to a CJTF.

16-05: 101st Airborne Division Operation United Assistance IIR
PDF | Published 08 Dec 2015
This report provides a summary of insights, lessons, and best practices collected from the Commander and staff of the 101st Air Assault Division and the staff of the 101st Sustainment Brigade during the Umbrella Week collection following their return from Operation United Assistance (OUA). The division transitioned to JFC-OUA and led a five-month deployment to Liberia in support of the U.S. Agency for International Development-led mission to fight the spread of the Ebola virus in western Africa.

16-01 USACE Overseas Contingency Operations Playbook
PDF | Published 20 Oct 2015

The United States Corps of Engineers (USACE) Overseas Contingency Operations Playbook provides lessons learned from more than 10 years serving in Iraq and Afghanistan. The playbook's purpose is to capture leaders' significant experiences, observations, issues and perceptions; to share and institutionalize these insights within USACE, the Engineer Regiment, and the Department of the Army to provide a tool for operating effectively in future contingency operations.

15-16 Operation United Assistance Report for Follow-On Forces
PDF | Published 24 Sep 2015

Humanitarian assistance and disaster relief operations are not new to the Army and the Department of Defense (DOD). We gained experience from Hurricane Katrina in 2005 and the 2010 Haiti earthquake. In the response to the Ebola outbreak in West Africa, President Barack Obama announced Operation United Assistance in September 2014, allowing the military to support the United States Agency for International Development. This was the largest role the military had assumed in combating the spread of a disease or virus. The fight against Ebola was on.

The DOD made critical contributions to the fight against the Ebola virus disease outbreak in West Africa. Chief among these was bringing expertise in mission command, logistics, and engineering to assist in quickly getting health workers and medical supplies into West Africa. This Center for Army Lessons Learned bulletin is the result of many interviews and data collection activities with the U.S. Army Africa (USARAF) staff. It is not meant to be totally comprehensive, but rather to serve as a quick and easy-to-read guide for follow-on units focusing on selected key areas.

15-14 Combined Joint Task Force Horn of Africa (CJTF-HOA) Observation Report
PDF | Published 11 Aug 2015
At the request of the Commander, CJTF Horn of Africa (HOA), the Center for Army Lessons Learned (CALL) planned and conducted a collection with key members of the CJTF staff from 31 Oct 14 to 7 Nov 14. This report focuses on the following areas and reflects the lessons and best practices in the CJTF at the time of collection: Mission Command, CJTF Sourcing and Manning, CJTF-HOA Staff Reorganization, Fusion Action Cells (FAC), Information Sharing with Partner Nations, Foreign Liaison Officers, Relationships and Enabling United Action Partners, SOF and GPF Interdependence, Staff Judge Advocate, Regionally Aligned Force (RAF), Counter IED, East African Response Force (EARF), and Civil Affairs