Mission Command Center of Excellence’s Sgt. Maj. Robert W. “Bill” Ferguson talks terms of reference with students in the Knowledge Management Qualification Course (KMQC) Nov. 5, 2021, at Fort Leavenworth, Kan. The KMQC is a three-week course focused on teaching students to use the KM process to assess, design, develop, pilot, and implement solutions to fix knowledge and performance gaps within their units. Graduation from the course awards KM professionals with the additional skill identifier 1E. (U.S. Army photo by Randi Stenson, MCCoE Public Affairs)