CALL Products

• Catastrophic Disaster Response Staff Officer's Handbook:

After returning to its home station following service in Joint Task Force Katrina, one unit reported that its “staff lacked a general familiarization with civilian disaster response organizations.” The staff officer who trains for and participates in combat operations will experience culture shock when involved in responding to a major domestic catastrophe.

• Commander's Guide to Money as a Weapons System Handbook

This handbook assists company-, battalion-, and brigade-level officers and noncommissioned officers to effectively use money as a weapons system on the counterinsurgency (COIN) battlefield. Coalition money is defeating COIN targets without creating collateral damage, by motivating antigovernment forces to cease lethal and nonlethal operations, by creating and providing jobs along with other forms of financial assistance to the indigenous population, and by restoring or creating vital infrastructure

• Commander's Guide to Operational Records and Data Collection

The Center of Military History (CMH), Records Management and Declassification Agency (RMDA), and Center for Army Lessons Learned (CALL) are all repositories for a unit’s operational records and data. They have jointly prepared this handbook to provide the commander clear guidance pertaining to the preservation and disposition of his unit’s important operational records and data.

• Developing a Performance Work Statment in a Deployed Environment

This handbook contains a summary of how to write a Performance Work Statement (PWS), an action frequently required of Contingency Contracting Officers when deployed. Army reliance on contracts for equipment, supplies, and services has significantly increased in recent years. Most contracts are not huge multi-million dollar programs, but instead generally small “micro purchases” used by units to meet one time, immediate needs. This handbook serves as a ready reference to assist in writing clear, simple, concise, and legally enforceable PWS.

• Employer Support for the Guard and Reserve for the 39th Infantry
       Brigade Combat Team Arkansas Army National Guard:

Employer Support of the Guard and Reserve (ESGR) is a Department of Defense (DOD) organization that promotes a culture in which all American employers support and value the military service of their employees. DOD established ESGR in 1972 to gain and maintain employer support for guard and reserve service by recognizing outstanding support, increasing awareness of the law, and resolving conflict through mediation.

• Family Readiness Group Handbook:

The Family Readiness Group (FRG) provides an avenue of mutual support and assistance and a network of communication among family members, the chain of command, and community resources.  The primary purpose of any FRG is to encourage self-sufficiency among its members by providing information, referral assistance, and mutual support.

• Field Ordering Officer and Paying Agent Handbook:

This first edition of the Battlefield Field Ordering Officer and Paying Agent Handbook contains a summary of acquisition policies, procedures, and managerial skills field ordering officers (FOOs)* and paying agents frequently require in deployed environments. FOOs and paying agents operating in deployed environments face realities not found in operations in the continental United States.

• Honor the Fallen by Caring for the Family:

The purpose of this article is to share advice and ideas for future casualty assistance officers (CAOs) to enhance their performance and enrich the experience for the families involved and themselves.

• Media is the Battlefield:

Media operations are vital components of the information operations fight. This newsletter explores the role media operations play on the modern battlefield, enumerating battle-tested and proven public affairs training guidance tactics, techniques, and procedures (TTP).

• Media Relations:

This newsletter makes the case for changing public relations and media relations to support contemporary operations, especially in a counterinsurgency environment. It explains why commanders, not just the public affairs office, must be involved in public affairs (PA) operations.

• Nightmare in Training Area 15:

Initial entry training is undergoing the most significant changes since our country entered World War II. The forcing function for this current change has been the U.S. Army's involvement in the Global War on Terrorism. Company commanders are expected to develop training plans that are relevant and that prepare our Soldiers for combat operations.

• Nightmare on Wazir Street:

This recollection of combat nightmares is dedicated to those who "stand ready to deploy, engage, and destroy the enemies of the United States of America in close combat."

• Provincial Reconstruction Team Playbook:

Provincial reconstruction teams (PRTs) were established as a result of the need to develop the infrastructure necessary for the Afghan and Iraqi people to succeed in