Conference Agenda
October 2008
Read and See Aheads
Monday, 27 October
  • Conference Introductions and Narrative Thread, Mr. Joseph T. Koskey, Director, Battle Command Knowledge System (BCKS)
  • Agenda Manager: Mr. Stephen David Nichols (Dave), Chief Contract Support, Mission Support Division, BCKS (Contractor: Team CSC)

Pre-Conference Events

  • M1 0700-0900, Breakfast Bites, Mr. John L. Wright, Contract Lead, KM Education, Training and Professional Development, BCKS (Contractor Team CSC/DRC), Joint Knowledge Management Training Work Group (by invitation only) (Seats open: Please send request to participate by email to john.lowell.wright@us.army.mil). Introduction and welcome by Mr. Joseph T. Koskey. More...
    • Mr. John L. Wright and the Joint Knowledge Management Trainers Working Group have taken a grass roots approach to Knowledge Management Training in the Joint community. “It is important for us all to figure out ways to leverage the full force of KM, to rapidly disseminate and exploit knowledge gained from operating forces so that we can assist the education and training of deploying units and leaders and to ensure our training includes new and emerging Joint capabilities. Because no organization will ever fight alone and we will continue to face very adaptive enemies, the Joint Knowledge Management Trainers Workshop will conduct series of discussions to find common purpose and interest in finding solutions to support the war fighter using the components of KM people, processes and technology for innovation, collaboration and the sharing of ideas through whatever means is available.” The Joint Knowledge Management Trainers believe how we train KM will play a vital role in how we fight together.
    • Topics to be determined (TBD) by Working Group suggestions and submitted NLT 15 October 2008.
  • M2 0900-1700, Mr. John L. Wright, Contract Lead, KM Education, Training and Professional Development, BCKS (Contractor: Team CSC/DRC), Joint KM Training Work Group, “Theme: KM Training as Key Enabler of Joint and Interagency Knowledge Superiority,” (By Invitation Only) (Seats open: please send request to participate by email to john.lowell.wright@us.army.mil) More...
    • Mr. John L. Wright and the Joint Knowledge Management Trainers Working Group have taken a grass roots approach to Knowledge Management Training in the Joint community. “It is important for us all to figure out ways to leverage the full force of KM, to rapidly disseminate and exploit knowledge gained from operating forces so that we can assist the education and training of deploying units and leaders and to ensure our training includes new and emerging Joint capabilities. Because no organization will ever fight alone and we will continue to face very adaptive enemies, the Joint Knowledge Management Trainers Workshop will conduct series of discussions to find common purpose and interest in finding solutions to support the war fighter using the components of KM people, processes and technology for innovation, collaboration and the sharing of ideas through whatever means is available.” The Joint Knowledge Management Trainers believe how we train KM will play a vital role in how we fight together.
    • 0900-1130, Presentations and Discussions
      • KM in JFCOM (JFCOM)
      • KM in EUCOM (EUCOM)
      • KM Training and the Navy
      • Distance Learning Techniqes (USSTRATCOM)
      • KM Doctrine and Training (Army)
    • 1130-1300 Lunch
    • 1300-1630 Facilitated Round Table Discussion on Best Practices.
      • Possible topics discussed at the WG include Metrics to Measure KM Training, KM Battle Rhythm, DKO Manipulation and How to Develop KM Training (BCKS will supply the facilitators if no volunteers from other organizations)
  • M3 1300-1800, Chair, Mr. Bradley J. Mason (Brad), FORSCOM G3-Advanced Concepts Division, Forces Command G3/5/7, “Warfighter Forums Board of Directors Working Group,” facilitated by Mr. Fredrick G. Harrison (Jerry), FORSCOM BCKS Knowledge Management Advisor (Contractor: Team CSC) (By Invitation Only).
  • M4 1500-1700, Conference Overviews for Early Arrivals
    • M4a 1400-1500, Mr. Steve Barth, Author and Consultant, “Smarter Documents” (the same topic will be presented for CAC-K at 0900 at Grant Auditorium, Fort Leavenworth) More...
      • As artifacts of individual and organizational expertise, even smart documents cannot really contain knowledge, but they can evoke learning. On one hand, effective communication today leverages cutting-edge technological advances in collaborative authorship, individualized delivery, rich media, and online environments accessible through disparate devices. On the other hand, it still relies on timeless anthropological traditions of writing, design and publishing that honor the hand as much as the eye. The right process can improve the efficiency and effectiveness of organizational publishing, while the right presentation in form and function enhances both message and meaning.

        Some recent articles available online:
        The Metaphor Drawer” KMWorld
        Whatever Happened to the Page?” KMWorld
        The Role of Typographic Design in Effective Content Delivery” eContent
        Adobe Updates Suite CS4, Emphasizes Productivity” eContent
    • M4b 1500-1600, Dr. Rodler F. Morris (Rick), Program Manager, BCKS (Contractor: Team CSC), “Knowledge Enabling Full-Spectrum Operations in a Joint and Interagency Framework”
    • M4c 1600-1700, Mr. Stephen David Nichols, Chief Contract Support, Mission Support Division, BCKS (Contractor: Team CSC), “AOKM Proponent Processes, Products and Services: Doctrine, Training, Leader Development, and Organization

Conference Events
First Day Theme: Personal Knowledge Management

  • M5 1800-2000, Kick-Off Speaker, LTC Pete Kilner, Deputy Director, Center for the Advancement of Leader Development & Organizational Learning at West Point, “MilSpace: Enabling Personal Knowledge Management for Professional Development and Organizational Learning.” Introduction and comment by Dr. Robert Neilson, Highly Qualified Expert, Knowledge Management Advisor to the Army’s Chief Knowledge Officer and Chief Information Officer (Army, CIO / G-6). Comments by Lieutenant General (Retired) John E. Miller, President, Miller Analytics and Ms. Jessica Lipnack, Chief Executive Officer, NetAge Inc. More...
    • LTC Pete Kilner and the CALDOL team are spearheading the development of “MilSpace”, a learning and social-networking platform focused on connecting junior officers with each other and advancing their effectiveness. MilSpace incorporates Web 2.0 social-learning and -networking capabilities into the Company Command and Platoon Leader professional forums and serves as a proof of principle for emerging features that the Battle Command Knowledge System can adopt. MilSpace launched in early September 2008 and will continue to be developed for the next 18 months. Features and capabilities will include: social networking, social tagging, multi-media content (video, podcast, etc.), wiki, personal space complete with a learning / experience journal (aka blog), RSS feeds, dynamic content rating, and leader simulations. Leveraging i-Link, MilSpace will integrate four Tomoye Ecco 2.0 communities -- Company Command, Platoon Leader, Professional Reading, and Leader Challenge -- into a comprehensive learning system for junior officers. The MilSpace initiative is an action-research project that employs spiral development --design, develop, deploy, assess, disseminate, and repeat. Every few months, the CALDOL team will make available the MilSpace tools (e.g., software upgrades, customizations, and new capabilities) and lessons learned to the Battle Command Knowledge System.
Tuesday, 28 October

Second Day Theme: The Power of Forums (Virtual Communities)

Morning Sessions

  • Tu1Opening Session
    • Tu1a 0800-0805, Mr. Joseph Koskey, Director, Battle Command Knowledge System, “Welcoming Remarks”
    • Tu1b 0805-0815, Mr. Dale A. Ormond, Senior Executive Service, Deputy to the Command General, US Army Combined Arms Center, “Welcoming Remarks”
  • Tu2 0815-0830, Video, General William Wallace, Commanding General, US Army Training and Doctrine Command, “Knowledge and Understanding as the Critical Determinants of Success in Army. Joint, Interagency, and Multinational Operations”
  • Tu3 0830-1045, Mr. Bradley J. Mason (Brad), FORSCOM G3-Advanced Concepts Division, Forces Command G3/5/7, “Warfighter Forums:  Knowledge Enabling Unit Training, Leader Development, and Operational Reach within Networked Learning Organizations”, supported by Mr. James E. Bradley (Jim), Interim Chief Knowledge Officer (CKO), U.S. Army Training and Doctrine Command (TRADOC) and Mr. Gary Bishop, Logistics Management Supervisor, Army Materiel Command, G3/5 Concept Development and Future Capabilities Division
    • Tu3a LTC Ricardo M. Love (Ricky), Assistant Director, I Corps SBCT Warfighters’ Forum, “Stryker Brigade Combat Team Warfighter Forum (SBCT WfF)”
    • Tu3b, Lieutenant Colonel Scott A. Harris (Scott), Director, IBCT Warfighters’ Forum, “Infantry Brigade Combat Team Warfighter Forum (IBCT WfF)”
    • Tu3c, Colonel Gregory S. Johnson, Knowledge Management Officer / Heavy Brigade Combat Team Warfighter Forums Director, III Corps “Heavy Brigade Combat Team Warfighter Forum (HBCT WfF)”
    • Tu3d Mr. Patrick Conway, Chief Knowledge Officer, US Army Combined Arms Support Command, “Sustain Warfighters’ Forum”
    • Tu3e Colonel Raymond P. Lacey, Special Assistant to the Commanding General, US Army Fires Center of Excellence, Mr. Mike M. Gradoz, Chief Knowledge Officer, US Army Fires Center of Excellence and Fort Sill, “Fires Warfighter Forum” More...
      • Col Lacey, Mr. Gradoz and the Fires Knowledge Management team are spearheading the continued development of the Fires Knowledge Network (FKN) . FKN is a knowledge management platform located on the Army’s enterprise solution for Knowledge Management, Army Knowledge Online. FKN went live in Nov 2004 and has evolved tremendously over the last four years. For the past five months, FKN has gone thru a complete redesign, featuring a new graphical user’s interface (GUI). This new effort went Live on 21 Sept 2008 and provides: easier navigation, Blog’s (CAC), discussion forums (Tomoye Ecco), links to HRC, the ability to contact the Commanding General, search tools that work; (AKO Beta search) along with a .mil Google search application, among numerous other enhancements. The Fires Center of Excellence Knowledge Management team’s biggest hurdle is linking this effort in with the operating forces effort due to the IT Platform disparities. We currently have three specific Warfighter forums: Battlefield Coordination Detachments (BCD) Forum, Fires Brigades Forum and the Brigade Combat Team Fire Support Officers Forum. To date we have conducted five Adobe connect sessions and currently have each forum scheduled to conduct symposiums within the next two weeks. Our plan is to begin holding our symposiums 1 week prior to the HBCT and IBCT symposiums in order to bring questions and issues forward to the aforementioned symposiums.
  • 1045-1100 Break
  • Tu4 1100-1200, Mr. Daniel K. Elder, III Corps BCKS Knowledge Management Advisor (Contractor: Team CSC), and Mr. David R. Shaw, 1st Cavalry Division BCKS Knowledge Management Advisor (Contractor: Team CSC) “Knowledge Management Advising and Integration for Large Organizations: The Role of the Operating Force Knowledge Network KMAs”. Comment and discussion by Colonel Gregory S. Johnson, Knowledge Management Officer / Heavy Brigade Combat Team Warfighter Forums Director, III Corps More...
    • Dan Elder and Dave Shaw serve as Knowledge Management Advisors (KMA), co-located at Fort Hood, Texas and they will discuss the functions and roles of the Knowledge Management specialist in support of an operational headquarters in the various stages of Army Force Generation (ARFORGEN). As a liaison and “BCKS-Forward” element imbedded with their staffs, KMAs are non-traditional positions used to fill the “expert-gap” within Army headquarters from Brigade through Corps in relation to Knowledge Management and Battle Command information systems. With the publishing of Field Manual 3-0 and a greater focus on Information Superiority, tactical and operational units are relying more on the art of creating, organizing, applying, and transferring knowledge to facilitate situational understanding and decision-making. This presentation will include Observations of KMAs embedded in operational units and how unit activities impact KM.

      With that need is the growing number of authorizations in unit manning documents for KM officers and noncommissioned officers--those staff specialists will in most accounts be assigned with little or no experience in knowledge management, content creation and management, facilitation skills, or collaboration tool usage. The KMA provides direct support in building organizational KM proficiency, often done through over-the-shoulder coaching, conducting seminars and training sessions and by teaming as part of boards, bureaus, cells, and workgroups (BBCWG). The KMA is the conduit for “reach-back” to the Combined Arms Center-Knowledge (CAC-K) and its resident experts who specialize in all facets of Knowledge Management. The KMAs provide examples of “best-practice” in both directions between BCKS and their supporting unit, keeping a forward-looking eye towards emerging trends. By working with their Lessons Learned Integrators, KMAs assist in exploiting observations, insights and lessons learned.
  • 1200-1300 Lunch

Afternoon Sessions

  • Tu5 1300-1430, Mr. Richard McDermott, President, McDermott Consulting, “Communities of Practice Come of Age: Combining Insight and Experience” More...
    • Communities of practice have become well established in many organizations. Traditionally, communities are a source of help, guidance, and practical insight. But communities of practice in many organizations have assumed much more integrated and important organizational roles. Based on a large quantitative study of the impact of communities on individual and organizational performance, we found that communities well integrated into and well respected by their organizations add the most value to both individual and organizational productivity. The first half of this talk reviews the results of this study and the specific things Battle Command Knowledge System and its community (forum) leaders can do to increase community’s impact. The second half of the talk describes how communities can use some simple tools to help experienced staff deepen the learning of newer staff.
  • 1430-1500, Afternoon Break
  • Tu6 1500-1600, Lieutenant Colonel Michael J. Hower, US Air Force Air University: Air Command and Staff College, “Air University Professional Forums -- Pathway to ‘Air Force 2.0’”
  • Tu7 1600-1700, Dr. Anna T. Cianciolo, President and Chief Behavioral Scientist, CP Research, Mr. Joe C. Pearson, NCO Net Chief Editor / Facilitator, BCKS (Contractor: Team CSC) and Dr. Michael I. Prevou, Contract Lead, Knowledge Networks Division, BCKS (Contractor: Team CSC / SKS), “’Experience without Danger’: Digital Storytelling for Developing Individual, Community and Team Expertise.” Commentary by Dr. Richard McDermott, President, McDermott Consulting and by representative, TBD, I Corps, Battle Command Training Center. More...
    • Digital storytelling combines the naturalistic methods that professionals use to share tacit knowledge and build community with advanced technologies in order to achieve the broadest impact possible. Like storytelling, digital storytelling is not a new technique. However, it has been applied in novel way to Army professional discussion forums through an Army Research Institute-funded research effort. In this presentation, we will describe our research effort and the impact that digital storytelling had on individual learning and community development in the NCO Net discussion forum and in the larger Army. Benefits to the Army of a broader storytelling capability will be detailed as well as the fit of this capability to leader-team development in particular. We will conclude by presenting current research and development that will enable forum members to tell digital stories using a variety of formats from face-to-face to advanced multimedia.
Wednesday, 29 October

Third Day Theme: Teams of Leaders, the Next Multiplier

Read Ahead: Bradford and Brown, Landpower Essay, An Institute of Landwarfare Publication: "Teams of Leaders: The Next Multiplier" (May 2007)

Morning Sessions

  • Wed1 0800-0900, LTC Scott A. Harris, Director, Infantry Brigade Combat Team Warfighters’ Forum, “Knowledge Management in Theater”
  • Wed2 0900-0945, Mr. Todd Miller, KM Next Generation Project Lead, CECOM Life Cycle Management Command, Chief Technology Office, and Program Executive Office Command, Control, Communications Tactical Chief Knowledge Office, (Contractor: Symbolic Systems, Inc), with Mr. Robert A. Dalton, Team Leader, Knowledge Enabler Network, BCKS (Contractor: Team CSC), "Transforming Codification: Green Force Wiki as a ‘Weapon of Mass Collaboration’" More...
    • Mr. Todd Miller and Mr. Robert A. Dalton will provide a two part presentation on the Army Green Force Wiki and how it is being used in knowledge management at BCKS. "Transforming Codification: Wiki as a Weapon of Mass Collaboration" will cover how wikis are changing the way knowledge is shared and codified in the Army, specifically showcasing Army Green Force Wiki, an open source MediaWiki implementation being used by various organizations. This two part presentation will cover what a wiki is, the background, how it is used in codification and collaboration, and the current mission and future directions of the Army Green Force Wiki. In the second part Mr. Dalton will cover the recently established wiki portals, Army Units and SOPs, as well as the first collaborative publishing project integrated into the ProtectionNet Community of Practice.
  • 0945-1000, Morning Break
  • Wed3 1000-1100, Mr. Michael W. McCoy, Senior Military Analyst, Joint Operations Integration Branch, Center for Army Lessons Learned, “Learning from Action: Lessons Learned Integration as Joint, Interagency, Multinational, and Service Strategic Knowledge Transfer Capability” More...
    • CALL (http://call.army.mil) is one of the premier lessons learned centers in the world. Working with other centers CALL is working to expand its lessons learned integration system that it uses within the US Army to include sister service, joint, interagency, and multinational partners. This system includes the use of personal interaction as well as introduction of a data system which will allow the flow of observations, insights, and lessons to the end users as well as the ability to initiate DOTML-PF change. Though this system is in its infancy, all indications point to a system that personnel from policy maker to operator will embrace.
  • Wed4 1100-1200, Lieutenant Colonel Stephen Dzincielewski, Information Systems and Knowledge Management, US European Command, "Using Teams of Leaders and Full-Spectrum Knowledge Management to Transform Military Assistance
  • 1200-1300, Lunch

Afternoon Sessions

  • Wed5 1300-1400, Commander Ray Drake, United States Joint Forces Command, “Enabling Civil / Government Teams of Leaders with Harmonie Web”. Introduction and facilitated discussion by Mr. Gerald L. King, Chief, Knowledge Services Division, BCKS More...
    • BACKGROUND
      HARMONIEWeb was initiated in June 2006 as a joint venture between Assistant Secretary of Defense, Networks and Information Integration (ASD(NII)), and U.S. Joint Forces Command(USJFCOM) in order to develop an internet-accessible virtual environment for the exchange of unclassified information across the civil-military boundary associated with Stability, Security, Transition and Reconstruction Operations (SSTRO) or Humanitarian Assistance and Disaster Relief (HADR) operations. The purpose of this environment is to let the Department of Defense better harmonize its operations with other U.S. Departments and agencies, foreign governments and security forces, international organizations (IOs), non-government organizations (NGOs) and members of the private sector. Ultimately, this initiative will improve DoDs ability to exchange timely, relevant information with non-DoD organizations, particularly in the critical early stages of an operation, synchronize DoD and NGO efforts, and accelerate successful mission completion. Located at www.harmonieweb.org, the site is enabled by a commercial internet provider and is accessible by anyone with internet connectivity.

      STATUS
      JFCOM has deployed a Microsoft Office Sharepoint Server (MOSS 2007) server on the internet via a commercial service provider as the base platform of the HARMONIEWeb environment. Added to that were an Internet Security and Acceleration (ISA) Server, stand alone Exchange server and Active Directory, a Live Communications 2005 server, an MS Earth server for mapping services, and Adobe Connect as a voice/video conferencing service. These applications provide a robust, web enabled collaborative environment that requires no client software downloads for maximum mobility and user access.

      Future plans for HARMONIEWeb include improvements in scalability, low-bandwidth user integration, word for word text translation, site collection owner direct member management, user domain access management (all .mil members, for example), and improved application integration.

      REPRESENTATIVE SUPPORTED OPERATIONS and TASKS
      Transformation Advisory Group (TAG) – Jul 2007: Provide a working environment for TAG members and staffs to collaborate on strategic transformation issues.

      Portsmouth, VA Police Department – Aug 2007: Proof of concept to provide web enabled collaborative environment to non-DoD tactical/operational units. Site capabilities have been integrated into their SOP.

      CJTF-82 – Sep 2007: Site collection provided to allow real time collaboration with CJTF-82, Afghan partners, non-US organizations, and reachback to CONUS.

      MNSTC-I – Sep 2007: Site collection provided to permit endeavor knowledge management and synchronization among coalition partners, DOD organizations, Iraqi military units, and the Ministries of Defense and the Interior.

      SJFHQ – Oct 2007: Reserve Component integration site collection created allowing members to complete administrative and training requirements before on-site arrival so they are productive from day one.

      USAID – Jan 2008: Site collection provided to begin cross organizational synchronization and creation of objective based capability package creation.

      EUCOM Georgia HA – Aug 2008: Site aided in the formation of a community of interest (COI), allowed information sharing and collaboration between EUCOM Joint Assessment Team (EJAT) and non-traditional partners, and provided the capability to upload real-time images from the field on to shared satellite imagery.
  • 1400-1430, Afternoon Break
  • Wed6 1430-1530, Dr. Cheryl A. Bolstad, SA Technologies, "Developing Situational Awareness in Teams of Leaders" More...
    • The Army is transitioning to a new force structure in which team members will be more mobile, versatile and distributed in time and space and purpose than ever before. Mission success in these environments will require not only effective collaboration and accurate decision-making capability, but also maximum situation awareness (SA). Although alone it cannot guarantee success SA does support the necessary input processes (e.g., cue recognition, situation assessment, prediction) upon which good decisions are based. At its core, situation awareness involves being aware of what is happening around you to understand how information, events, and your own actions will impact your goals and objectives, both now and in the near future. One of the challenges faced by the Army is developing leaders with strong SA skills. Experience alone does not lead to good SA. During this presentation I will address the concept of team SA, the factors that influence its creation and some of our work to support team SA development.
  • Wed7 1545-1630, Dr. William S. Reeder, Chief of Leader Development, I Corps Battle Command Training Center (Contractor: SAIC), "Developing High Performance Teams of Leaders in a Brigade Combat Team"

Evening Sessions

  • 1700-1800, Social, Pavilion (Kansas City Airport Marriott Banquet Area)
  • 1800-1930, Dinner, Pavilion
  • Dinner Keynote, Ms. Jessica Lipnack, Chief Executive Officer, NetAge Inc, Dr. Jeff Stamps, PhD, Chief Scientist, NetAge Inc, and Dr. Michael I. Prevou, Contract Lead, Knowledge Networks Division, BCKS (Contractor: Team CSC / SKS), “Developing Networked Teams of Leaders for the High-Performance Learning Organization”
Thursday, 30 October

Fourth Day Theme: Virtual Enabling Contexts

Morning Sessions

  • Th1 0815-0930, Mr. Randall E. Krug, National Guard Bureau, and Lieutenant Colonel Gregory A. Pickell, Chief, Training Technologies Branch, National Guard Bureau (NGB) J7 “Virtual Worlds for Army, Joint and Interagency Advanced Blended Learning Environments: US-Nexus Demonstration and Discussion.” Introduction and commentary by Dr. Rodler F. Morris (Rick), Program Manager, BCKS (Contractor: Team CSC)
  • 0930-1000, Morning Break
  • Th2 1000-1200, Dr. Glenn Robertson, Deputy Director, Combat Studies Institute, “Virtual Staff Rides in Advanced Learning Environment: Today and Tomorrow.” Introduction and commentary by Mr. Robert A. Dalton, Knowledge Enabler Network Team Leader, BCKS (Contractor: Team CSC)
  • 1200-1300, Lunch

Afternoon Sessions

  • Th3 1300-1415, Joint KM Best Practice Panel Discussion, Facilitators, Mr. Bradley J. Mason (Brad), FORSCOM G3-Advanced Concepts Division, Forces Command G3/5/7 and Mr. Joseph Oebbecke, Knowledge Management Strategist, BCKS (Contractor: Team CSC), “Sharing KM Best Practices, Best of Breed Knowledge Solutions, and Concepts that Could Benefit Other Units, Organizations, Services, Agencies or Combatant Commands”. More...
    • External KM Experts: Mr. Steve Barth, Dr. Dan Kirsch, Chief Operating Officer, Knowledge Management Professional Society, and Dr. Richard McDermott, President, McDermott Consulting, “Communities of Practice Come of Age: Combining Insight and Experience”.

      Based on review of preceding AOKM conference presentations and panelist discussions on the theory and practice of knowledge management, the panel supports the strategic purpose of sharing knowledge-enabling concepts, practices and lessons learned across the Joint and Interagency world. It is part of Army Knowledge Management’s early effort to export Army KM practices to the Joint and Interagency Community if and when Army full-spectrum KM for full-spectrum operations proves useful.

      Government KM Experts: Lieutenant Colonel Mark A. Felderman, Joint Staff, J-7 Interagency Coordinator for DOD Training; Lieutenant Colonel Michael J. Hower, US Air Force Air University: Air Command and Staff College; Lieutenant Colonel Stephen Dzincielewski, Information Systems and Knowledge Management, US European Command; Mr. James E. Bradley (Jim), Interim Chief Knowledge Officer (CKO), U.S. Army Training and Doctrine Command (TRADOC); Colonel James Galvin, Director, CAC-K, US Army Combined Arms Center; Tracy L. Conn, Assistant Vice President, Supervision & Regulation Department, Federal Reserve Bank of Cleveland; Colonel John D. Williams, Deputy C3, Main Command Post, US Army Central Command (USARCENT); Ms. Jamie Hatch, COMPACFLT Knowledge Management Officer

      In turn, the Army has much to learn from the JIIM community and must adapt its own approaches to knowledge creation / transfer to be able to transfer that knowledge to operations within a Joint, Interagency, Intergovernmental and Multinational framework. The desired end state for the operating force is a shared capability that provides efficient and effective knowledge flows across the whole of the United States government, and where necessary, with multinational partners. This will enable inter-organizational learning, high-performance and innovation across the JIIM partners.

Tutorials, 1430-1745, Coordinator, Mr. Vincent J. Carlisle, Chief, Knowledge Networks Division, BCKS

  • Th4 1430-1600, Tutorial Session A
    • A1, Arkansas Room, Mr. Robert A. Dalton, Team Leader, Knowledge Enabler Network, BCKS (Contractor: Team CSC) with Lieutenant Colonel Gregory A. Pickell, Chief, Training Technologies Branch, National Guard Bureau (NGB) J7, “How to Work with Virtual Worlds”
    • A2, Salon 1, Dr. Holly Baxter, Chief Scientist SKS and Dr. Michael I. Prevou, Contract Lead, Knowledge Networks Division, BCKS (Contractor: Team CSC / SKS), “How to Conduct a Knowledge Assessment” More...
      • During this tutorial we will discuss the types of assessments, the steps required in a deliberate knowledge assessment and how the assessment helps identify gaps, the causes or factors contributing to the gaps, the impact each gap has on the organization, measures of effectiveness and priorities for addressing the gap, as well as a recommendation of strategies and approaches to close the gap. The Knowledge Assessment, like the mission analysis phase of the Military Decision Making Process, ensures we have identified the right problems and considered all the relevant facts, assumptions, and current available information before we begin looking at solutions.

        Tutorial Learning Objectives:
        1. What a Knowledge Assessment is and can do for you
        2. Types of Knowledge Assessments
        3. A high level understanding of the Deliberate Knowledge Assessment process
    • A3, Iowa Room, Ms. Jessica Lipnack, Chief Executive Officer, NetAge Inc and Lieutenant Colonel Pete Kilner, Deputy Director, Center for the Advancement of Leader Development & Organizational Learning at West Point, “How to Blog Artfully”
    • A4, Kansas Room, Mr. Ronald L. Pruyt, Knowledge Management Advisor for the Combat Training Center Directorate, BCKS (Contractor: Team CSC / DRC) and Mr. Jeffrey Oxendine, Knowledge Management Senior Professional, BCKS (Contractor: Team CSC), with Dr. Richard McDermott, President, McDermott Consulting and co-author of the KM Classic, Cultivating Communities of Practice, “How to Start a Professional Forum” More...
      • Building an Army professional forum is a time intensive process. Once a forum is “alive” online and active (we call this initial operating capability – IOC), it will take 6-9 months for the forum to mature and begin to show community value. Organizational value follows within 6-12 months. This lifecycle is well documented. Forums that are deliberately developed with a core group of passionate leaders and a dedicated full-time facilitator are shown to reach FOC quicker and stronger than those where commitment is half-hearted.

        BCKS developed a 5 phase process for building professional forums. By following these five phase process, you will meet member needs and ensure all the essential building blocks to success are present.

        The 5 Phase process for building professional forums are:
        1. Analyze. Before attempting to create a PF, start with an analysis and ask the hard questions to ensure there is a need for the PF and that the passion, dedication, and support from potential members to sustain it are available.
        2. Plan. At the conclusion of the Analyze Phase, you begin the planning process. In this phase, the Forum Planning Working Group develops the essential foundational documents and plans for the forum.
        3. Build. This is the phase where you will actually create your professional forum around the template developed during Phase II. This is an iterative process of build and test, with the forum initially closed except to a handful of key members of the development team and a select group of Subject Matter Experts.
        4. Deploy. During this phase, the forum passes from its Initial Operating Capability through the final steps of refinement and launches after achieving it Final Operating Capability. This phase includes critical marketing and training steps essential to the long term success of the forum.
        5. Sustain. Phase V is an on-going process as the facilitator, forum leader, and volunteers determine what topics are relevant for the professional forum forum/community and change the way knowledge/items are presented and discussed. This step helps keep the community fresh and active and provides feedback to your organizational leadership as to the value of the community. Furthermore, the organization remains involved and ensures the forum continues to evolve in support of its organizational objectives.
      • Jeff Oxendine and Ron Pruyt will facilitate a discussion on this process and provide case studies to compare. Richard McDermott will share his expertise and comments on the subject.
    • A5, Westport, Mr. Mark Uhart, Warrior Knowledge Base (WKB) Integrator, BCKS (Contractor: Team CSC) Part 1, “Automated Population of Discovery Metadata” (Continued in B5) More...
      • During this workshop attendees will receive a demonstration of Automated Metadata Population Service (AMPS) capabilities. The AMPS is a USAF funded program designed to demonstrate that metadata can be extracted from a wide range of file types and automatically populated into XML data assets/files based on a set DDMS schema and COI controlled vocabulary. The AMPS Spiral 1 testing was completed in March 2007 with the support of the Air Force, Army, NSA, DISA and Joint Forces Command and report (requires AKO login) was issued in June. This workshop will demonstrate the value of AMPS in populating metadata for a large database of data assets, eliminating the need to manually met tag data assets. The demonstration will be followed by a discussion in order to assess how AMPS might be used by the Army Generating and Operating Forces. The discussion will also help BCKS and the Army lead gather requirements for Spiral 2 testing scheduled for 2d Qtr FY 2009.
    • A6, Liberty, Richard G. Kaiura, Operations Manager Stryker Brigade Warfighters’ Forum (Contractor: SAIC), “Warfighters' Forums - Start Up, Current Operations, Future Developments”
    • A7, Independence, Mr. Frank G. Gorski, Digital Leaders Development Course, US Army Command and General Staff College (CGSC), “How to Develop and Apply Tactical Web Services”
    • A8, Illinois Room, Mr. Michael W. McCoy, Senior Military Analyst, Joint Operations Integration Branch, Center for Army Lessons Learned, “How to Do Lessons Learned”
    • A9, Salon 2, Battle Command Knowledge Management Environment (BCKME) Working Group, "Cabilities Based Assessment (CBA) Overview," facilitated by Michael J. Doyle, AOKM Proponent Office; Ms. Victoria A. Calhoun, Senior Military Analyst, Institutional Training Division, Army G-3/5/7 (DAMO-TRC) (Contractor: Alion Science and Technology); and Mr. Owen Hammett, Senior Engineering Science Adviser, Army G-3/5/7, LandWarNet Battle Command (DAMO-LB) (Contractor: Alion Science and Technology). Mentored by Dr. Robert Neilson, Highly Qualified Expert, Knowledge Management Advisor to the Army’s Chief Knowledge Officer More...
      • A9a Desired End State, Ms. Victoria A. Calhoun, Senior Military Analyst, Institutional Training Division, Army G-3/5/7 (DAMO-TRC) (Contractor: Alion Science and Technology); and Mr. Owen Hammett, Senior Engineering Science Adviser, Army G-3/5/7, LandWarNet Battle Command (DAMO-LB) (Contractor: Alion Science and Technology), "The Envisioned Battle Command Knowledge Management Capabilities".
      • A9b Opening Thought Piece, Dr. Rodler F. Morris (Rick), Program Manager, BCKS (Contractor: Team CSC), "Knowledge Enabling Capabilities and Activities),"
      • A9c Begin Review of Draft Concept Capability Plan, Dr. Rodler F. Morris (Rick), Program Manager, BCKS (Contractor: Team CSC), "Knowledge Enabling Capabilities and Activities)," and Mr. Michael J. Doyle, AOKM Proponent Office
  • Th5 1615-1745, Tutorial Session B
    • B1, Arkansas Room, Mr. John Nelson, Team Lead, Leadership and Leader Development Knowledge Network, BCKS (Contractor: Team CSC / DRC) “How to Conduct a Virtual Meeting”
    • B2, Salon 1, Mr. Daniel K. Elder, III Corps BCKS Knowledge Management Advisor (Contractor: Team CSC), and Mr. David R. Shaw, 1st Cavalry Division BCKS Knowledge Management Advisor (Contractor: Team CSC), “How to be a Knowledge Management Adviser”
    • B3, Iowa Room, Ms. Jessica Lipnack, Chief Executive Officer, Netage Inc., Dr. Jeff Stamps, PhD, Chief Scientist, NetAge Inc., Dr. Michael I. Prevou, Chief Contract Support, Knowledge Networks Division, BCKS (Contractor: Team CSC / SKS) and Robert H. Veitch (Bob), Teams of Leader Project Manager (Contractor: Team CSC / SKS) “How to Develop a Networked Team of Leaders”
    • B4, Kansas Room, Mr. Ron Bascue, Leader Net Facilitator, BCKS (Contractor: Team CSC / SKS) with Dr. Richard McDermott, President, McDermott Consulting, “How to Facilitate a Professional Forum” More...
      • The role of a facilitator is key to the effective establishment and maintenance of a Professional Community of Practice (CoP). This break-out session will present effective facilitation skills that have been put into practice by a team of dedicated professionals who manage highly successful, Army focused communities of practice. During this session we will be discussing such topics as understanding a CoP, roles and responsibilities of the community’s leaders, moderating techniques, recruiting support team members, converting tacit knowledge to explicit, and creating priority events. But the main take away from this session will be your link to a network of professionals that are standing by to support you in your efforts to facilitate your professional forum.
    • B5, Illinois, Mr. Mark Uhart, Warrior Knowledge Base (WKB) Integrator, BCKS (Contractor: Team CSC), Part 2 (from A5), “Best Practices in Designing Search Engines and Content Management Systems” More...
      • During this workshop attendees will learn the principles in designing a search engine for either web or repository content, and an enterprise content management (ECM) system that meets DoD and Army Net-Centric Data Strategy (ANCDS) requirements and IAW the DoD Metadata Specification (DDMS). This workshop will illustrate how entity extraction is used to bring semantic content discovery to the next level, vastly improving how content is discovered, delivered and presented. The second half of the workshop will be used to allow AOKM Conference attendees to demonstrate their ANCDS capabilities.
    • B6, Westport, Mr. Frederick Lee Finch, and Ms. Sharon Tobey, Knowledge Access Managers, BCKS (Contractor: Team CSC), “How to Create a Unit Site on Army/Defense Knowledge Online” More...
      • Reference Material:
      • Summary: This will walk participants through a modified AKO tutorial on how to build a site, using the “Create a Site” wizard within AKO/DKO. It has been slightly modified for training by BCKS. It identifies the components that make up a knowledge portal (site), the types and uses of sites with examples, then steps through each of the 8 steps of the “Create a Site” wizard.

        If time permits, there is also a presentation of control and security, as well as an overview of page editing and use of AKO Channels to design your page.

        Afterwards, the presenters will be available to answer ANY questions about sight design, using HTML and other languages in AKO/DKO, and some best practices used by BCKS for sight design and site creation.
    • B7, Independence, Mr. Timothy M. Stockton, Teledyne CollaborX, MCSE CISSP, “How to Use Harmonie Web to Enable Collaboration and Knowledge Sharing in Support of Civil-Government Interactions”
    • B8, Cancelled
    • B9, Salon 2, Battle Command Knowledge Management Environment (BCKME) Working Group, “Concept Capability Plan Development,” facilitated by Michael J. Doyle, AOKM Proponent Office; Ms. Victoria A. Calhoun, Senior Military Analyst, Institutional Training Division, Army G-3/5/7 (DAMO-TRC) (Contractor: Alion Science and Technology); and Mr. Owen Hammett, Senior Engineering Science Adviser, Army G-3/5/7, LandWarNet Battle Command (DAMO-LB) (Contractor: Alion Science and Technology). Mentored by Dr. Robert Neilson, Highly Qualified Expert, Knowledge Management Advisor to the Army’s Chief Knowledge Officer and Chief Information Officer (Army, CIO / G-6), and Mr. Scott Thon, Chief Knowledge Officer, US Strategic Command. More...
      • B9a Opening Thought Piece, Dr. Cheryl A. Bolstad, SA Technologies, "Situation Awareness Requirements for the Battle Command Knowledge Management Environment"
        • In today’s modern warfare, military teams must not only process and share ever-increasing amounts of data, but they must do so very rapidly and often asynchronously with teams members distributed across both space and time. Commanders and team leaders need to know if team members are attending to and sharing the right information needed for situation awareness (SA) formation with their commander and fellow team members. This right information is known as SA requirements. In this presentation, I will briefly discuss our work in determining and assessing SA requirements in Battle Command environments.
      • B9b Continuation of Review of Draft Concept Capability Plan, Dr. Rodler F. Morris (Rick), Program Manager, BCKS (Contractor: Team CSC), "Knowledge Enabling Capabilities and Activities," and Mr. Michael J. Doyle, AOKM Proponent Office
  • Th6 1900-2130 Working Group: Developing a Handbook for Knowledge Management Advisers / Integrators, Mr. Kent Greenes, President Greenes Consulting, Dr. Nancy Dixon, President, Common Knowledge, “Leading Inter-Organizational, Cross-Cultural, and Inter-Generational Knowledge Transfer”, and Mr. Fredrick G. Harrison (Jerry), FORSCOM BCKS Knowledge Management Advisor (Contractor: Team CSC). Introductions by Dr. Rodler F. Morris (Rick), Program Manager, BCKS (Contractor: Team CSC), concluding guidance by Mr. Vincent J. Carlisle, Chief, Knowledge Networks Division, BCKS. (By Invitation Only)
Friday, 31 October

Final Day Theme: Crossing Boundaries for Coopetitive Advantage

What is Coopetition?: “Simultaneous existence and relevance of cooperation and competition.” Claudia Loebbecke and Albert Angehrn, “Coopetition,” in "Encyclopedia of Knowledge Management, edited by David G. Schwartz (Hershey et al: Idea Group Reference, 2006), 66.

Morning Sessions

  • Fri1 0800-0930, Mr. Kent Greenes, President Greenes Consulting, and Dr. Nancy Dixon, President, Common Knowledge, “Leading Inter-Organizational, Cross-Cultural, and Inter-Generational Knowledge Transfer”
  • 0930-0945, Morning Break
  • Fri2 0945-1045, Colonel James Galvin, Director, CAC-K, US Army Combined Arms Center “CAC-K as Cross-Boundary Knowledge Catalyst and Integrator”
  • Fri3 1045-1145, Lieutenant Colonel Liam Hale, Acting Director, Army Knowledge Management Group, and Major Anita Rynne, Project Officer, Army Knowledge Strategy, Land Warfare Development Centre, Australian Army, "Australian Army – The Army Learning Environment and Knowledge Management" More...
    • In order for the Australian Army to continue modernise in order to operate effectively in continuous and complex operations, it is imperative that Army transitions to a genuine learning organisation, where shared timely knowledge and flexible, blended learning are accepted as the status quo for individuals, teams and organisations. Land Warfare Development Centre (LWDC) has been charged with the responsibility to operationalise the ‘Army Learning Environment’ (ALE) concept. This has required LWDC to review its own structure in light of not only the ALE but its extant functions. One of the outcomes of LWDC’s review has been to establish the Army Knowledge Management Group which is responsible for the management of Army’s knowledge in order to support learning in the operations, training and capability development domains. LWDC has also begun to address governance and process issues like the formalisaiton of the Army Lessons Network to support Army’s ‘learning loops’ and establishment of the Army Learning Steering Group to oversee Army learning initiatives. It has also focussed on the technological aspects required by a learning organisation, and is currently engaged in the development of the Army Knowledge Domain which will at the end of Phase II support institutional aspects of knowledge management. As with any fundamental change to an organisation, LWDC is acutely aware of the challenges it faces to affect culture and promote understanding of its iniatives and is continuely reviewing and assessing its work to ensure that Army can adapt and innovate to win the land battle.
  • Fri4 1145-1215, Closing Remarks from Mr. Joseph T. Koskey, Director, BCKS
  • Fri5 1215-1230, Conference Close, Mr. Joseph T. Koskey, Director, BCKS

Post-Conference Event